Steinbrücke's Commitment to you

Steinbrücke 100% Guarantee

Your complete satisfaction is our #1 goal — period. Every day we are inspired to serve a global community of creatives. You've helped us build the Steinbrücke

brand into what it is today, and we simply could not have done it without you. It is of the utmost importance to us that our products completely meet your expectations. If you are not 100% satisfied with your purchase, you can contact us for a complete refund.

As part of our efforts to ensure your satisfaction, we employ professional chefs  who test our products and evaluate their performance. This is just one of many steps we take to guarantee that your Steinbrücke culinary supplies work the way you expect them to.

Reviews & Suggestions

From five stars to one star, we carefully read all reviews to get a better understanding of what is important to you. We respond to all of your questions and comments to let you know that we are listening and to get to the heart of what you like most about using your Steinbrücke supplies and what needs improvement.

On a daily basis, we also read all of your direct messages and comments on social media. We love it when you share your experiences with us and your community.

We take all your feedback and get to work on making the adjustments necessary to improve our products and provide the best quality and experience for chef of every level. If you have any suggestions for us, please contact us with your feedback.

From Coast to Coast

We’re here to bring quality tools to you, all across the country, from North Carolina to you. We offer free standard shipping on all orders, which typically takes 3-5 business days to arrive. However, at this time we are unable to ship orders to Alaska, Hawaii, Puerto Rico, US Virgin Islands.

Expert Help

If you have any questions or comments, please contact Support Team. 

 +1 (800) 315 9607

You may also direct message us through Facebook and Instagram.